Locals supporting Locals

Council’s COVID19 information to the community

In line with pub­lic health advice and social dis­tanc­ing mea­sures the Alice Springs Town Coun­cil has made a num­ber of changes to our ser­vices. This page out­lines any key changes to oper­at­ing hours and points of con­tact dur­ing this time. 

Due to the ever-chang­ing con­di­tions, Alice Springs Town Coun­cil will con­tin­ue to add infor­ma­tion as it becomes avail­able. This infor­ma­tion is cor­rect as at 11am Wednes­day 27 May 2020. More updates pend­ing fur­ther restric­tions lifting.

Coun­cil reminds the com­mu­ni­ty that it is imper­a­tive to main­tain phys­i­cal dis­tanc­ing and hygiene prin­ci­ples whilst using Coun­cil facil­i­ties and in pub­lic places.

The Civic Cen­tre recep­tion is open for pub­lic enquiries as of Mon­day 11 May 2020 with some pre­cau­tion­ary pub­lic health mea­sures in place at recep­tion. The com­mu­ni­ty can also make con­tact via phone, email and via this web­site. Please note that pay­ments can also be made online and over the phone dur­ing nor­mal work­ing hours.

Skate park, out­door play and gym equip­ment are oper­a­tional at Coun­cil parks – effec­tive noon Fri­day 1 May 2020. Out­door sports train­ing (with­out phys­i­cal con­tact) can re-com­mence as part of Stage 215 May 2020, with all sports and com­pe­ti­tions (includ­ing spec­ta­tors’ atten­dance) from Stage 35 June 2020

The Alice Springs Pub­lic Library has reopened as of 18 May 2020There will be some pre­cau­tion­ary pub­lic health mea­sures in place: and revised hours: 

  • Mon-Fri | 10am-1pm & 3pm-6pm
    (Closed 1pm-3pm for cleaning)
    Sat-Sun | 10am-1pm
    - 50 peo­ple lim­it
    - 2 hour lim­it per per­son (per ses­sion)
    - 30 minute pub­lic com­put­er lim­it
    - 1.5 metre phys­i­cal dis­tanc­ing
    - Strict hand hygiene
    - No food or drink

Please con­tact library@​astc.​nt.​gov.​au or phone 8950 0555 if you have any ques­tions. Or stay up to date social­ly — https://​www​.face​book​.com/​A​S​P​L​i​b​rary/

The Alice Springs Aquat­ic & Leisure Cen­tre is open from Sat­ur­day 2 May 2020

Win­ter hours for the Alice Springs Aquat­ic and Leisure Cen­tre were due to com­mence from 1 May 2020, how­ev­er some sched­uled main­te­nance will have an effect on pool operations.

  • Cur­rent hours: Mon­day to Fri­day 6am – 6:30pm
  • Week­ends and pub­lic hol­i­days 9am – 3pm

Due to sched­uled repair works re-open­ing dates for each pool will vary, please see below:
- 50m out­door pool: Open until 31 May, will be closed for repairs from June until ear­ly July
- 25m indoor lap pool: Will re-open from 12noon Fri­day 15 May
- Indoor leisure pool: Closed until June, re-open date to be announced
- Splash Pad: Closed

Please con­tact info@​asalc.​com.​au or phone 8950 4360 if you have any ques­tions. Or stay up to date social­ly — https://​www​.face​book​.com/​A​l​i​c​e​A​q​u​atic/

Region­al Waste Man­age­ment Facility

The Region­al Waste Man­age­ment Facil­i­ty is an essen­tial munic­i­pal ser­vice and, while some aspect of the facil­i­ty may have to reduce in oper­a­tions in the near future, the core waste area will remain as this is an impor­tant com­mu­ni­ty facil­i­ty. The trans­fer sta­tion is still open oper­at­ing to the reg­u­lar times of 8am to 4pm dai­ly (Closed Good Friday). 

Call 8950 4340 for more details. 


Alice Springs Town Coun­cil would like to remind the com­mu­ni­ty that the last quar­ter­ly rates pay­ment due date 3 April 2020 has been extend­ed to 30 June 2020. In addi­tion to this the fol­low­ing mea­sures have been put in place to assist the community: 

  • As of 27 March 2020, the charg­ing of inter­est on out­stand­ing rates bal­ances is sus­pend­ed until 30 June 2020
  • The rates exten­sion to 30 June has been auto­mat­i­cal­ly applied to all rates so no need for indi­vid­u­als to make an appli­ca­tion for the extension

Alice Springs Town Coun­cil is com­mit­ted to assist­ing the com­mu­ni­ty dur­ing this unprece­dent­ed time and would like to remind all ratepay­ers that there are pro­vi­sions already in place for finan­cial hard­ship for rates con­ces­sions. In addi­tion, Coun­cil is cur­rent­ly work­ing on a spe­cif­ic hard­ship appli­ca­tion process for those finan­cial­ly impact­ed by COVID-19 and will pro­vide more infor­ma­tion soon. In the inter­im, to reg­is­ter your inter­est in mak­ing a COVID-19 finan­cial hard­ship appli­ca­tion please con­tact our Rates Offi­cer on 89500500 or via email at astc@​astc.​nt.​gov.​au

Coun­cil com­mu­ni­ty sup­port mea­sures relat­ing to COVID-19 

At a spe­cial meet­ing of the Alice Springs Town Coun­cil held on 26 March 2020, it was unan­i­mous­ly agreed that excep­tion­al sup­port mea­sures be put in place for our local econ­o­my and the Alice Springs community. 

The com­mu­ni­ty sup­port mea­sures to be implemented:

  • That the local weight­ing cri­te­ria for Coun­cil pro­cure­ment be increased from cur­rent 10% to 30% weight­ing in Council’s Pro­cure­ment of Good and Ser­vices Quo­ta­tions and Ten­ders Pol­i­cy until 30 June 2020
  • From 27 March 2020, the charg­ing of inter­est on out­stand­ing rates bal­ances is sus­pend­ed until 30 June 2020
  • The rates pay­ment due dates for the last quar­ter­ly pay­ment will be extend­ed from 3 April 2020 to 30 June 2020
  • Fees asso­ci­at­ed with the Civic Cen­tre pub­lic toi­let show­er usage will be waived until June 2020
  • All Alice Springs Aquat­ic and Leisure Cen­tre (ASALC) mem­ber­ships and 10 vis­it pass­es are sus­pend­ed, to resume upon reopening
  • Library late fees waived until the Library is reopened
  • The Sports Facil­i­ty Advi­so­ry Com­mit­tee par­tic­i­pa­tion levy will be waived until 20 June 2020

At anoth­er spe­cial meet­ing held on Mon­day 4 May the below addi­tion­al mea­sures were also put in place:

That Coun­cil iden­ti­fy a $5M COVID-19 reserve to pro­vide for the future eco­nom­ic, social and well-being sup­port of the com­mu­ni­ty and the organ­i­sa­tion with the fol­low­ing aims and scope:

  • Details of the appro­pri­ate pack­age will be con­sid­ered over the com­ing weeks as part of the Coun­cil 202021 bud­get delib­er­a­tions as well as ongo­ing analy­sis of the needs of our com­mu­ni­ty and oth­er gov­ern­ment sup­port mea­sure pack­ages, with a pro­posed announce­ment of all con­firmed mea­sures in June or July 2020.
  • At a high lev­el, the break-down of the $5M COVID-19 Reserve will be:
    1. Up to $1.0M to pro­vide an appro­pri­ate non-com­mer­cial COVID-19 hard­ship package.
    2. $2.2M for CBD revi­tal­i­sa­tion project, sub­ject to a clear break­down of the ten­dered costs total­ing $20M, the NT Gov­ern­ment com­menc­ing all aspects of the CBD revi­tal­i­sa­tion project on site and con­firmed co-fund­ing of $20M for shade struc­tures, light­ing, acti­va­tion zones and the Kwat­ja Play and com­mu­ni­ty park.
    3. As deter­mined at the 30 March 2020 Ordi­nary Meet­ing of Coun­cil — $1M for oper­a­tional require­ments as required and as deter­mined by the CEO to allow for the safe, effec­tive and leg­isla­tive func­tion of the organ­i­sa­tion dur­ing the COVID-19 Pandemic.
    4. As approved at the 27 April 2020 Ordi­nary Meet­ing of Coun­cil –accep­tance of the Depart­ment of Local Gov­ern­ment, Hous­ing and Com­mu­ni­ty Devel­op­ment com­mer­cial hard­ship rate support.
    5. Any oth­er mea­sures as deter­mined by Elect­ed Members.
  • The COVID reserve will be based on the needs of the com­mu­ni­ty and may not be required to be expend­ed in its entire­ty based on a bal­anced approach to the cur­rent and long-term priorities.
  • The above allows a $800k con­tin­gency should the DLGHCD sup­port pack­age be insuf­fi­cient to meet the demand
  • In response to the COVID – 19 cri­sis, Coun­cil set a bud­get for 2020/2021 that pro­vides a 0% rate freeze on res­i­den­tial prop­er­ty based on the bud­get as set dur­ing 2019/2020
  • Reduce the cur­rent penal­ty inter­est on late rates from 19% down to 9% on all rate pay­ers effec­tive from the 30th of June 2020.

At Coun­cil’s 25 May Ordi­nary meet­ing a res­o­lu­tion was sup­port­ed that:

  • Alice Springs Town Coun­cil waive SFAC Par­tic­i­pa­tion Levy until 30 June, 2021. With the waiv­ing of these fees, there will be no dol­lar for dol­lar con­tri­bu­tion from the ratepay­ers put into the SFAC fund for this com­ing finan­cial year. SFAC fees are charged on a finan­cial year basis from 1 July 2021 onwards.

For more details are — https://​alice​springs​.nt​.gov​.au/​c​o​u​n​c​i​l​/​m​e​d​i​a​/​m​e​d​i​a​-​r​e​l​eases

Coun­cil Meet­ing Pro­to­cols in response to COVID-19

Effec­tive from Fri­day 27 March 2020, all Coun­cil meet­ings will take place via tele­con­fer­enc­ing and with­out atten­dees until fur­ther notice.

Meet­ing min­utes will be loaded as soon as prac­ti­ca­ble fol­low­ing the meeting.

To fur­ther assist, if a com­mu­ni­ty mem­ber has a spe­cif­ic top­ic of enquiry for a meet­ing, either aris­ing from the papers or anoth­er ques­tion, they are encour­aged to email eaexecutive@​astc.​nt.​gov.​au by COB the Fri­day pri­or to the rel­e­vant Coun­cil meet­ing the fol­low­ing week. These emails must be marked Atten­tion to the CEO to be raised at a Coun­cil meeting. 

The email also must include:

  • Meet­ing name 
  • Date (at which the item is to be raised)
  • A brief out­line or a spe­cif­ic question
  • Con­tact details and full name of the com­mu­ni­ty mem­ber to enable a response

This infor­ma­tion will be record­ed dur­ing the meet­ing and will form part of the meet­ing min­utes. Respons­es from Coun­cil will be pro­vid­ed as soon as prac­ti­ca­ble, fol­low­ing the meeting. 

Coun­cil events

Coun­cil is eval­u­at­ing its upcom­ing events and will advise the com­mu­ni­ty in due course, in the mean time check out the Coun­cil’s Com­mu­ni­ty Cal­en­dar to stay up to date with what com­mu­ni­ty events are on.

Alice Springs Town Coun­cil reminds res­i­dents main­tain phys­i­cal dis­tanc­ing and hygiene prin­ci­ples whilst using Coun­cil facil­i­ties and when in pub­lic areas.

Due to the ever-chang­ing con­di­tions, Alice Springs Town Coun­cil asks you to reg­u­lar­ly check this page for updates.

Coun­cil reminds all com­mu­ni­ty mem­bers to stay up to date with offi­cial and accu­rate sources: 


If you sus­pect you may have Coro­n­avirus (COVID-19), please call the ded­i­cat­ed NT hot­line on 1800 020 080 or vis­it: https://​coro​n​avirus​.nt​.gov​.au/​s​t​a​y​-​s​a​f​e​/​i​f​-​y​o​u​-​a​r​e​-​u​nwell